1. Introduction

Welcome to Vintage Items. By using our website and services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully. If you do not agree to these terms, please refrain from using our website and services.

2. About Us

Vintage Items is a service that allows individuals to sell their vintage and antique items. We offer a fair and transparent process for evaluating and purchasing your items.

3. Definitions

In this agreement (the “Agreement”), the following words will have the following meanings:

  • “Appraise”: The performance by Vintage Items of an assessment of an item, considering its condition and likely market value, resulting in either an Offer or Rejection of the item. “Appraisal” shall be interpreted accordingly.
  • “Box”: A rigid cardboard box for packaging your items to send to us.
  • “Contract”: A legally binding agreement between you and us for the purchase of your items for the price set out in the Offer communicated to you.
  • “Customer” or “you/your”: An individual using the services.
  • “Force Majeure Event”: Any circumstance not within a party’s reasonable control, including natural disasters, pandemics, war, or labour disputes.
  • “Free Selling Pack”: The pack of items enabling you to send in items for Appraisal, sent out after a request on the website.
  • “Higher Insurance Tier”: Insurance aligned with our tiered system. Tier 1: Box value up to £300. Tier 2: Box value £300.01–£1,000. Tier 3: Box value £1,000.01–£10,000.
  • “Item”: An item or group of items you send to us that you wish to sell. “Items” shall be interpreted accordingly.
  • “Offer”: A proposed price we will pay for items.
  • “Reject”: The decision by Vintage Items to decline to purchase an item from you. “Rejection” shall be interpreted accordingly.
  • “Services”: The service provided by Vintage Items as described on the website.
  • “The Settlement”: The amount paid out for a successful insurance claim.
  • “User”: A person accessing the website, whether as a guest or as a customer.
  • “Vintage Items” or “we/us/our”: Vintage Items, a company registered in England and Wales.
  • “Website”: vintageitems.co.uk and any associated web services or mobile applications.

4. Items We Accept

We will Appraise items from the following categories:

  • Jewellery
  • Watches, Clocks & Timepieces
  • Medals & Militaria
  • Old Currency
  • Silver and Silver Plate
  • Gold and Gold Plate
  • Masonic Regalia
  • Writing Instruments
  • Cameras
  • Sunglasses
  • Pewter
  • Brass

If your box contains fewer than ten items from these categories, we reserve the right to Reject the entire box. A return fee of £13 may apply for items outside acceptable categories.

5. Items We Do Not Accept

We do not Appraise items from these categories:

  • Clothing
  • Furniture
  • Printed media (e.g., books, comics, magazines)
  • Items made from endangered animals or inhumane materials
  • Modern electronics (post-1990)
  • Mobile phones
  • Firearms
  • Modern children’s toys
  • Records, CDs, DVDs, vinyl, video games
  • Stamps and First Day Covers
  • Stainless steel
  • Coins sent alone weighing under 5kg
  • Fragile items (e.g., crockery, glass, porcelain)

Sending restricted items voids insurance and may lead to disposal of such items.

6. Eligibility

By using our services, you confirm that you:

  • Are at least 18 years old.
  • Have full authority to sell the items you submit.
  • Are the legal owner of the items, free from encumbrances.

7. Sending Items to Us

7.1 Packaging and Postage

  • We provide free postage and packaging.
  • Ensure items are securely packed to avoid transit damage.
  • We are not liable for damage due to inadequate packaging.

7.2 Insurance

  • Items are insured up to specified values during transit. Additional insurance is your responsibility.

8. Assessment Process

8.1 Evaluation

  • Items are assessed by our experts for condition, value, and demand.

8.2 Acceptance

  • Upon acceptance of our offer, payment is promptly processed.
  • Declined offers result in items being returned at no cost.

8.3 Final Decision

  • Our decision on item value is final.

9. Payment

  • Payments are made via bank transfer or an agreed method within 3 business days of offer acceptance.

10. Returning Items

  • Declined items are returned using tracked services.
  • We are not responsible for delays or losses caused by couriers.

11. Liability

  • We are not liable for indirect or consequential losses resulting from our services.
  • Liability for direct losses is limited to the assessed item value.

12. Intellectual Property

  • All website content, including text and images, is owned by or licensed to Vintage Items. Use without consent is prohibited.

13. Data Protection

  • We process your data per our Privacy Policy. By using our services, you consent to this processing.

14. Amendments to Terms

  • We may update these terms. Changes are effective upon posting. Continued use implies acceptance.

15. Governing Law

  • These terms are governed by the laws of England and Wales. Disputes are subject to the exclusive jurisdiction of English courts.

16. Contact Us

For queries, contact us:

Thank you for choosing Vintage Items.