Frequently Asked Questions
Do you have questions? We can help…
Browse our most frequently asked questions.
We purchase a wide range of vintage items, including jewellery, watches, coins, medals, silverware, cameras, vintage toys, and more. If you’re unsure whether your item qualifies, feel free to get in touch or check our What We Buy page for a full list.
Selling to us is simple:
- If you accept the offer, we’ll pay you immediately. If not, we’ll return your items free of charge.
- Request a free postage pack.
- Send your items using our insured service.
- Our experts will assess your items and make you an offer.
No, our service is completely free. Postage, item valuation, and returns (if you decline our offer) are all covered by us.
If you’re not happy with our offer, simply let us know, and we’ll return your items to you free of charge. There’s no obligation to sell.
No, there’s no need to clean or repair your items. Our experts are trained to assess items in their current condition.
Yes. Our free postage pack includes an insured and trackable service, so your items are protected throughout the journey.
Once you accept our offer, we’ll process your payment on the same day. Depending on your chosen payment method, the funds should be in your account within 24 hours.
We offer payment via bank transfer, PayPal, or cheque. Let us know your preference when you accept our offer.
You can reach us via email at [email protected] or by phone on 0330 043 4421. Our friendly team is here to help with any queries.
If you have something unique or unusual, please don’t hesitate to get in touch. We’re always open to evaluating items that fall outside our usual categories.
